Beauty Lead & Guest Experience Coach

Victoria's Secret; McLean (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

Victoria's Secret in McLean, VA is seeking a Beauty Manager to lead store teams and deliver exceptional customer and associate experiences. The role guides Brand Supervisors in high-velocity environments, translating brand direction into priorities and daily actions, while ensuring consistent execution and sales growth.

You will coach and develop associates, manage talent lifecycle, and collaborate with leadership to drive top-line results through engaging customer experiences and effective

Qualifications

• Proven leadership experience in retail management.
• Ability to coach and develop associates.
• Strong customer-focused selling and brand storytelling.

Responsibilities

• Translate brand direction into daily actions with clear priorities.
• Lead product storytelling and selling behaviors to protect the customer experience.
• Analyze category performance using company tools and reports.
• Oversee sales floor and fitting room standards where applicable.
• Participate in talent lifecycle including hiring decisions and performance management.
• Direct reports such as Beauty Supervisors and Selling Associates as assigned.
• Lead performance and direction in higher volume or complex environments.

Skills

Leadership

Customer experience

Coaching

Brand storytelling

Job description

Victoria's Secret in McLean, VA is seeking a Beauty Manager to lead store teams and deliver exceptional customer and associate experiences. The role guides Brand Supervisors in high-velocity environments, translating brand direction into priorities and daily actions, while ensuring consistent execution and sales growth.

You will coach and develop associates, manage talent lifecycle, and collaborate with leadership to drive top-line results through engaging customer experiences and effective