Beauty Brand Lead & Customer Experience Coach

Victoria's Secret; BLOOMINGTON (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

Victoria's Secret in Bloomington, MN seeks an experienced Beauty Manager to lead customer and associate experiences, driving brand top-line sales and providing direction to Brand Supervisors to ensure consistent execution.

The role reports to the Store Manager or Assistant Store Manager and oversees talent lifecycle, including interviewing, hiring decisions and performance management, as part of a high-volume store leadership team.

Qualifications

• Experience leading store teams and coaching associates.
• Strong customer-focused leadership and coaching skills.
• Experience with talent lifecycle, interviewing, and performance management.
• Ability to translate brand direction into in-store execution.

Responsibilities

• Visual execution within their line of business by translating brand direction into clear priorities and daily actions
• Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience
• Category-level performance insights, leveraging company tools and reports
• Sales floor and fitting room standards
• Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store Manager
• Direct reports, as assigned, including Beauty Supervisors and/or Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business

Skills

Leadership

Coaching

Customer service

Talent lifecycle

Job description

Victoria's Secret in Bloomington, MN seeks an experienced Beauty Manager to lead customer and associate experiences, driving brand top-line sales and providing direction to Brand Supervisors to ensure consistent execution.

The role reports to the Store Manager or Assistant Store Manager and oversees talent lifecycle, including interviewing, hiring decisions and performance management, as part of a high-volume store leadership team.