Beauty Lead: Elevate Sales & In-Store Experience

JCPenney; Cheyenne (WY); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Associate discount

Job summary

JCPenney in Cheyenne, WY seeks a Beauty Lead to provide a personalized shopping experience and drive beauty product sales using product knowledge and the Connect, Inspire, Engage service model.

Responsibilities include customer service, POS operations, promotions, and maintaining clean, well-organized departments, with a focus on achieving sales goals and delivering exceptional service.

Qualifications

• Excellent communication and relationship building skills.
• Ability to meet sales goals and productivity standards.
• Knowledge of beauty products and services and ability to advise customers.

Responsibilities

• Proactively approaches customers to engage, determine needs and help them buy by sharing product knowledge.
• Drives self and exceeds performance and sales goals.
• Promotes loyalty programs and cross-selling opportunities within the store.
• Resolves customer concerns with options and next steps.
• Handles POS checkout, returns, exchanges and re-ticketing processes.
• Facilitates beauty department promotions and events.
• Maintains store standards and product presentation.

Skills

Customer service

Sales

Product knowledge

Job description

JCPenney in Cheyenne, WY seeks a Beauty Lead to provide a personalized shopping experience and drive beauty product sales using product knowledge and the Connect, Inspire, Engage service model.

Responsibilities include customer service, POS operations, promotions, and maintaining clean, well-organized departments, with a focus on achieving sales goals and delivering exceptional service.