Beauty Lead – Drive Sales & Elevate Customer Experience

JCPenney; Greenwood (IN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Associate discount

Benefits package

Job summary

JCPenney in Greenwood, IN is seeking a Beauty Lead to provide a personalized shopping experience and drive beauty product sales. You will leverage product knowledge and the Connect, Inspire, Engage service model to enhance customer service and store operations.

The role emphasizes sales performance, loyalty program promotion, and maintaining a clean, organized beauty department. Training and promotions are part of day-to-day responsibilities.

Qualifications

• Proactively engages customers to determine needs and drive sales.
• Excellent interpersonal and communication skills.
• Previous beauty retailer experience is a plus.

Responsibilities

• Proactively approaches customers to engage, determine needs, and help them decide on products.
• Drive sales and meet performance goals.
• Promote loyalty programs and promotions.
• Resolve customer concerns with options and next steps.
• Conduct POS transactions, returns, exchanges, and ticketing.
• Support promotions and events in the beauty department.
• Maintain clean, organized, and hygienic selling floor.
• Assist in onboarding and training store staff on procedures.

Skills

Customer service

Sales skills

Communication

Product knowledge

Job description

JCPenney in Greenwood, IN is seeking a Beauty Lead to provide a personalized shopping experience and drive beauty product sales. You will leverage product knowledge and the Connect, Inspire, Engage service model to enhance customer service and store operations.

The role emphasizes sales performance, loyalty program promotion, and maintaining a clean, organized beauty department. Training and promotions are part of day-to-day responsibilities.