Beauty Experience Leader - Sales & Services

Ulta Beauty, Inc.; Valdosta (GA); On-site; USD 60,000 - 85,000; Full time

Job summary

Ulta Beauty, Inc. is seeking an Experience Manager in Valdosta, GA to lead a high-performing team of stylists, estheticians and guest coordinators. You will drive guest satisfaction, manage retail and services, and oversee operations to meet annual goals.

The role requires a drive for results, passion for beauty, and ability to lead, influence, and coach a team while ensuring adherence to company standards and attendance policies.

Qualifications

• Bachelor’s degree preferred; Cosmetology license and/or cosmetology management license where required by state law.
• 2–3+ years relevant, fast-paced retail management experience or equivalent.
• Financial management: driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses.
• Cosmetology management: advanced competence in services, guest experience, and product attachment; knowledge of Board of Cosmetology regulations.
• Retail management: monitoring inventory, achieving operational excellence, driving a service culture, and executing merchandise directives.
• Leadership management: attracting, developing, and motivating top talent, adapting to change, and leading a team.

Responsibilities

• Promote accountability to meet/exceed store goals related to services, boutiques, retail sales, guest loyalty, payroll, omni-channel, and shrink.
• Drive profitability through operational excellence, top-line sales growth and expense control.
• Use forecasts and payroll budgets to support scheduling and communicate needs to GM to maximize productivity.
• Develop strategies to improve services, boutiques, retail sales, loyalty, and audit results.
• Perform makeup applications, skincare analysis, and product demonstrations to drive sales and guest service.

Skills

POS system

Microsoft Office

Apple devices

Communication

Collaboration

Organizational skills

Pressure management

Education

Bachelor's degree preferred

Cosmetology license / cosmetology management license

Job description

Ulta Beauty, Inc. is seeking an Experience Manager in Valdosta, GA to lead a high-performing team of stylists, estheticians and guest coordinators. You will drive guest satisfaction, manage retail and services, and oversee operations to meet annual goals.

The role requires a drive for results, passion for beauty, and ability to lead, influence, and coach a team while ensuring adherence to company standards and attendance policies.