Beauty Experience Lead - Drive Guest Joy & Growth

Ulta Beauty; Dawsonville (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

Ulta Beauty is seeking an Experience Manager to lead a high-performing team of stylists, estheticians, guest coordinators, and managers. You will drive guest experience, services, and retail sales while ensuring store standards and compliance, coaching talent, and leading strategic initiatives.

The role emphasizes accountability for NPS, guest loyalty, and top-line growth, with focus on collaboration, coaching, and operational excellence. A dynamic, beauty-focused leader thrives here.

Qualifications

• Bachelor’s degree is preferred for management roles.
• Cosmetology license and/or cosmetology management license may be required by state law.
• 2-3+ years in fast-paced retail management or related leadership roles.
• Financial management: drive top-line sales, interpret reports, manage payroll budgets.

Responsibilities

• Lead a team of stylists, estheticians, guest coordinators and managers to deliver guest experience.
• Drive sales across services, boutiques, retail and makeup; ensure guest satisfaction.
• Manage scheduling, attendance, and staffing to meet store goals.
• Develop associates through training, coaching, and performance reviews.
• Ensure compliance with company policies, procedures and standards.
• Build cross-functional relationships to meet annual performance goals.

Skills

Technology proficiency

Communication

Collaboration

Organization

Adaptability

Education

Bachelor’s degree preferred

Cosmetology license

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty is seeking an Experience Manager to lead a high-performing team of stylists, estheticians, guest coordinators, and managers. You will drive guest experience, services, and retail sales while ensuring store standards and compliance, coaching talent, and leading strategic initiatives.

The role emphasizes accountability for NPS, guest loyalty, and top-line growth, with focus on collaboration, coaching, and operational excellence. A dynamic, beauty-focused leader thrives here.