Beauty Experience Lead — Brand & Customer Champion

Victoria's Secret; West Des Moines (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

Victoria's Secret in West Des Moines, IA seeks a Beauty Supervisor to lead customer and associate experiences, ensuring brand and product presentation aligns with guidance. The role works with Beauty Manager in higher complexity stores and reports to Store Manager.

The ideal candidate demonstrates strong leadership, coaching, and visual merchandising skills to grow top-line sales. Responsibilities include executing brand standards, product storytelling, floor and fitting room standards, and

Qualifications

• Experience in retail leadership and people management.
• Strong guest service and communication skills.
• Ability to coach and develop store associates while modeling brand standards.

Responsibilities

• Ensure a strong customer and brand environment by delivering a compelling Beauty experience.
• Execute visual merchandising and product storytelling reflecting brand guidance.
• Uphold sales floor and fitting room standards where applicable.
• Collaborate with Operations Leaders to ensure product availability and readiness.
• Identify and escalate risks, gaps, and opportunities related to customer and brand experience.

Skills

Customer service

Leadership

Visual merchandising

Coaching

Job description

Victoria's Secret in West Des Moines, IA seeks a Beauty Supervisor to lead customer and associate experiences, ensuring brand and product presentation aligns with guidance. The role works with Beauty Manager in higher complexity stores and reports to Store Manager.

The ideal candidate demonstrates strong leadership, coaching, and visual merchandising skills to grow top-line sales. Responsibilities include executing brand standards, product storytelling, floor and fitting room standards, and