Beauty Experience Lead & Brand Coach

Victoria's Secret; Maple Grove (MN); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Victoria's Secret in Maple Grove, MN is seeking a Beauty Supervisor who leads with values to deliver exceptional customer and associate experiences, driving brand top-line sales and maintaining brand standards across the beauty department.

This role partners with store leadership to execute Visual merchandising, product storytelling, and selling behaviors aligned to the Brand's guidance, while coaching associates and managing daily workflows.

Qualifications

• Experience leading a retail team and delivering strong customer service.
• Ability to coach and develop associates to improve performance.
• Proven skills in maintaining brand and store standards.

Responsibilities

• Execute and maintain visual execution within the beauty business.
• Lead product storytelling and selling behaviors that bring the brand to life.
• Uphold sales floor and fitting room standards (if applicable).
• Drive category-level execution aligned to brand priorities and direction.
• Partner with Operations Leaders to ensure product availability and readiness.
• Identify and escalate risks and opportunities related to customer and brand experience.
• Support broader duties based on store size and business complexity.
• Lead and coach employees to deliver exceptional customer experiences.

Skills

Leadership

Coaching

Customer service

Visual merchandising

Brand standards

Job description

Victoria's Secret in Maple Grove, MN is seeking a Beauty Supervisor who leads with values to deliver exceptional customer and associate experiences, driving brand top-line sales and maintaining brand standards across the beauty department.

This role partners with store leadership to execute Visual merchandising, product storytelling, and selling behaviors aligned to the Brand's guidance, while coaching associates and managing daily workflows.