Beauty Counter Manager - Luxury Makeup & Skincare Lead

Nordstrom; Austin (TX); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Medical/Vision, Dental

Retirement and PTO

Merchandise Discount

EAP Resources

Job summary

Nordstrom Beauty Department is hiring to deliver personalized beauty experiences and world-class service. You will perform makeup applications, skincare analyses, and product recommendations aligned with customer goals, while collaborating with a team to keep the counter welcoming and organized.

Responsibilities include meeting sales targets, leveraging both in-store and digital tools, managing events, maintaining strong vendor relationships, and enrolling customers in Nordstrom Rewards to boost

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital selling tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Stay updated on beauty trends and products through trainings.
• Manage sales, refunds, exchanges, and build customer loyalty by opening Nordstrom Rewards accounts.

Skills

Customer service

Beauty knowledge

Sales driven

Multitasking

Team player

Job description

Nordstrom Beauty Department is hiring to deliver personalized beauty experiences and world-class service. You will perform makeup applications, skincare analyses, and product recommendations aligned with customer goals, while collaborating with a team to keep the counter welcoming and organized.

Responsibilities include meeting sales targets, leveraging both in-store and digital tools, managing events, maintaining strong vendor relationships, and enrolling customers in Nordstrom Rewards to boost