Beauty Counter Manager: Sales & Expert Client Experiences

Nordstrom, Inc.; Durham, Northern (NC, KY); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement plan

Employee merchandise discount

Job summary

Nordstrom, Inc. is seeking a Beauty Counter Manager in our Beauty Department to blend selling with teaching. You will drive sales while guiding customers through makeup applications and skincare recommendations, both in-store and via digital channels.

The role emphasizes customer service, trend knowledge, and teamwork, with flexible evenings and weekends. You will manage events, partnerships, and loyalty-building activities within a fast-paced luxury retail setting.

Qualifications

• Customer service and beauty knowledge preferred.
• Ability to meet sales goals in a commissioned environment.
• Comfort with texting and social media as selling tools.

Responsibilities

• Conduct makeup applications and skincare analyses.
• Collaborate to create welcoming, inclusive customer experiences.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage vendor events and promotions.
• Build vendor relationships to maximize results.
• Maintain an organized, customer-ready department.
• Stay updated on beauty trends and product knowledge.
• Open Nordstrom Rewards accounts to build loyalty.

Skills

Customer service

Sales orientation

Communication

Multitasking

Digital selling

Evenings/weekends availability

Job description

Nordstrom, Inc. is seeking a Beauty Counter Manager in our Beauty Department to blend selling with teaching. You will drive sales while guiding customers through makeup applications and skincare recommendations, both in-store and via digital channels.

The role emphasizes customer service, trend knowledge, and teamwork, with flexible evenings and weekends. You will manage events, partnerships, and loyalty-building activities within a fast-paced luxury retail setting.