Beauty Counter Manager: Elevate Sales & Client Experience

Nordstrom, Inc.; San Diego (CA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Merchandise Discount

401k

Paid Time Off

Job summary

Nordstrom, Inc. in San Diego is seeking a Beauty Counter Manager in the Beauty Department to drive sales while delivering personalized makeup and skincare experiences. This role blends selling with teaching, enabling you to mentor customers and teammates.

You will conduct makeup applications, analyze skincare needs, and build loyalty through Nordstrom Rewards, in a fast-paced, inclusive team. A results-driven, flexible candidate with strong communication can thrive using in-store and digital

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
• Collaborate with team members to create a welcoming and inclusive environment for all customers
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools
• Manage the scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize business results
• Keep department customer-ready through organization and cleanliness
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts

Skills

Customer service

Sales excellence

Communication

Team collaboration

Job description

Nordstrom, Inc. in San Diego is seeking a Beauty Counter Manager in the Beauty Department to drive sales while delivering personalized makeup and skincare experiences. This role blends selling with teaching, enabling you to mentor customers and teammates.

You will conduct makeup applications, analyze skincare needs, and build loyalty through Nordstrom Rewards, in a fast-paced, inclusive team. A results-driven, flexible candidate with strong communication can thrive using in-store and digital