Beauty Counter Manager: Drive Personal Beauty Experiences

Nordstrom Inc; Chicago (IL); Vor Ort; USD 41.000 - 44.000; Vollzeit

Benefits dieser Stelle

Medical/Vision

Dental

Retirement plan

Life Insurance

Merchandise Discount

EAP Resources

PTO accruals

Holidays

Zusammenfassung

Nordstrom Beauty Department is seeking a Beauty Counter Manager who combines salesmanship with education to create personalized beauty experiences. You will drive sales through in-store and digital channels, build customer loyalty, and lead a team in delivering exceptional service.

The role emphasizes relationship-building with customers and vendors, staying on top of beauty trends, and managing events and promotions to maximize business results.

Qualifikationen

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.
• High level of ownership, accountability, and initiative.

Aufgaben

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Kenntnisse

Customer service

Sales-driven

Beauty knowledge

Networking

Digital selling

Tools

POS system

Jobbeschreibung

Nordstrom Beauty Department is seeking a Beauty Counter Manager who combines salesmanship with education to create personalized beauty experiences. You will drive sales through in-store and digital channels, build customer loyalty, and lead a team in delivering exceptional service.

The role emphasizes relationship-building with customers and vendors, staying on top of beauty trends, and managing events and promotions to maximize business results.