Beauty Counter Lead — Sales, Events & Clienteling

Belk, Inc. & Belk eCommerce LLC.; Athens (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking a Beauty Counter Manager in Athens, Tennessee, to drive personal and team results through exceptional client relationships and trend-driven selling in a fast-paced, commission-based environment.

This hourly role includes monthly bonus eligibility and requires strong leadership and product knowledge. You will lead a team to deliver memorable store experiences, promote makeup and skincare services, and execute promotions, while maintaining high standards

Qualifications

• Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
• Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.

Responsibilities

• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Lead team in providing excellent customer service, driving sales, achieving goals, and executing successful promotions, special events, and customer outreach to advance beauty business.
• Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and enhance customer service.
• Build personal and team product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends to create exciting customer engagement.
• Drive repeat client interactions as a knowledgeable and trusted resource.
• Enhance team’s selling skills by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning.
• Connect with Beauty Advisors through team meetings and one‑on‑one touch bases to review goals and performance results.
• Ensure associates are well‑informed and confident in speaking to available inventory and assortment.
• Leverage clienteling tools and technology to provide a personalized and seamless omnichannel experience.
• Support store fulfillment in designated areas by accurately and efficiently executing omni processes.
• Support team with merchandising product, replenishment, recovery, and cleanliness to maintain visual merchandising and beauty hygiene standards daily.
• Align presentations with vendor and company directives.
• Partner with store leaders to ensure team schedules align with business needs, traffic plans, and event strategies to maximize associate and department productivity.
• Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on evolving business needs.
• Lead shortage control and inventory accuracy in designated areas by executing price changes, product transfers, and processing damaged items timely.
• Champion team knowledge of inventory management, asset protection procedures, and safety guidelines.

Skills

Decision making

Ownership

Self-directed

Communication

Tech-savvy

Job description

Belk, Inc. & Belk eCommerce LLC. is seeking a Beauty Counter Manager in Athens, Tennessee, to drive personal and team results through exceptional client relationships and trend-driven selling in a fast-paced, commission-based environment.

This hourly role includes monthly bonus eligibility and requires strong leadership and product knowledge. You will lead a team to deliver memorable store experiences, promote makeup and skincare services, and execute promotions, while maintaining high standards