Beauty Counter Lead: Luxury Skincare & Service

Nordstrom; Chicago (IL); On-site; USD 41,000 - 42,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom Beauty Department in Chicago is hiring to create personalized beauty experiences for customers. You will perform makeup applications, skincare analyses, and product recommendations while collaborating with a passionate team.

Responsibilities include meeting sales goals using in-store and digital tools, coordinating vendor events, and building customer loyalty through Nordstrom Rewards. A strong emphasis on trends and providing an inclusive, welcoming environment is essential.

Qualifications

• Passion for customer service and beauty with trends knowledge.
• Excellent ability to connect with customers and handle concerns.
• Empathy and respect for all customers during makeup/skincare sessions.
• Strong multitasking, organization, and follow-through.
• Drive to achieve sales goals with networking and tech use.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products.
• Collaborate with team to create a welcoming environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain vendor relationships to maximize results.
• Keep department customer-ready through organization and cleanliness.
• Stay current on beauty trends via trainings from Nordstrom and partners.
• Manage sales, refunds, exchanges, and build Nordstrom Rewards accounts.

Skills

Customer service

Makeup artistry

Skincare analysis

Sales goals

Team collaboration

Digital selling tools

Customer loyalty programs

Organization

Tools

POS systems

Social media selling

Job description

Nordstrom Beauty Department in Chicago is hiring to create personalized beauty experiences for customers. You will perform makeup applications, skincare analyses, and product recommendations while collaborating with a passionate team.

Responsibilities include meeting sales goals using in-store and digital tools, coordinating vendor events, and building customer loyalty through Nordstrom Rewards. A strong emphasis on trends and providing an inclusive, welcoming environment is essential.