Beauty Counter Lead — Personal Beauty Concierge

Nordstrom; Chicago (IL); On-site; USD 41,000 - 42,000; Full time

Benefits offered by this job

Medical/dental

Retirement plan

Paid time off

Merchandise discount

Employee assistance program

Job summary

Nordstrom Beauty Department in Chicago is seeking a customer-focused beauty advisor to create personalized experiences. You will perform makeup applications, skincare analyses, and recommend products while meeting sales goals through in-store and digital tools.

Join a team that emphasizes inclusion, training by Nordstrom and luxury partners, and building customer loyalty through Nordstrom Rewards programs. Flexible evenings/weekends may apply.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle concerns and contribute to a positive team environment.
• Empathy and respect for all customers during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team to create a welcoming environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer-ready through organization and cleanliness.
• Stay updated on beauty trends through trainings from Nordstrom and brand partners.
• Open new Nordstrom Rewards program accounts to build customer loyalty.

Skills

Customer service

Beauty knowledge

Communication

Multitasking

Sales goals

Digital selling tools

Flexible schedule

Tools

POS systems

Digital selling tools

Vendor event planning tools

Job description

Nordstrom Beauty Department in Chicago is seeking a customer-focused beauty advisor to create personalized experiences. You will perform makeup applications, skincare analyses, and recommend products while meeting sales goals through in-store and digital tools.

Join a team that emphasizes inclusion, training by Nordstrom and luxury partners, and building customer loyalty through Nordstrom Rewards programs. Flexible evenings/weekends may apply.