Beauty Concierge & Personal Makeup Expert

Macy's; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Paid holidays

Job summary

Macy’s is seeking a Cosmetic Sales Colleague, also known as a Beauty Advisor, to join our store team. You will educate customers, demonstrate products, and tailor consultations to individual beauty needs, helping shoppers feel confident and inspired.

The role emphasizes building lasting client relationships, growing a loyal customer base through thoughtful follow-up and personalized service, and driving sales while delivering exceptional, friendly service on the selling floor.

Qualifications

• At least 1 year of customer service or selling experience required.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules in English.

Responsibilities

• Educate customers on beauty products and trends.
• Conduct product demonstrations and tailored consultations.
• Build lasting client relationships with proactive follow-up and loyalty programs.
• Drive sales and client loyalty by maintaining an organized, shoppable space and participating in events.

Skills

Customer service

Sales skills

Communication

Product knowledge

Tools

POS system

Job description

Macy’s is seeking a Cosmetic Sales Colleague, also known as a Beauty Advisor, to join our store team. You will educate customers, demonstrate products, and tailor consultations to individual beauty needs, helping shoppers feel confident and inspired.

The role emphasizes building lasting client relationships, growing a loyal customer base through thoughtful follow-up and personalized service, and driving sales while delivering exceptional, friendly service on the selling floor.