Beauty Concierge & Makeup Specialist

Macy's; Lakewood (CA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Macy's is seeking a Cosmetic Sales Colleague (Beauty Advisor) to be the trusted expert customers turn to for beauty. You will educate, demonstrate products, and provide personalized consultations to help customers find the right makeup and skincare.

Build lasting client relationships through follow-up outreach and tailored service to exceed sales goals. As a valued team member, you will foster a welcoming shopping experience, manage a loyal client base, and stay current on trends and promotions

Qualifications

• Minimum 1 year of customer service or selling experience.
• Deliver personalized beauty experiences by building relationships with customers and educating on benefits and usage.
• Drive sales and loyalty through organized, shoppable spaces and product demonstrations.

Responsibilities

• Educate customers on beauty products and conduct product demonstrations.
• Provide tailored consultations and makeup/skincare recommendations.
• Build and manage a loyal client base with proactive follow-ups and style advice.
• Grow sales by promoting offers, launches, and loyalty benefits.
• Maintain a clean, organized sales floor and accurate signage.

Skills

Customer service

Sales experience

Communication skills

Product knowledge

Clienteling

Tools

POS systems

Job description

Macy's is seeking a Cosmetic Sales Colleague (Beauty Advisor) to be the trusted expert customers turn to for beauty. You will educate, demonstrate products, and provide personalized consultations to help customers find the right makeup and skincare.

Build lasting client relationships through follow-up outreach and tailored service to exceed sales goals. As a valued team member, you will foster a welcoming shopping experience, manage a loyal client base, and stay current on trends and promotions