Beauty Concierge: Elevate Service & Client Experience

Nordstrom; Columbia (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Merchandise Discount

Job summary

Nordstrom in Columbia, MD is seeking a Beauty Concierge to greet customers, answer cosmetic questions, and provide attentive service in a fast-paced environment. You will help with product information, support store operations, and maintain confidentiality while assisting with deliveries and connections to sales associates.

Strong communication, urgency, and problem-solving skills are essential. The role offers competitive pay, benefits, and opportunities to contribute to a premier customer

Qualifications

• Clear and professional communication with coworkers and customers.
• Ability to suggestive sell and connect customers to salespeople.
• Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment.
• Strong decision-making and problem-solving skills.
• Physical requirements include continuous movement, frequent use of hands, and lifting up to 25 pounds.

Responsibilities

• Greet and direct customers, assist with cosmetic inquiries/products and a variety of other services.
• Possess knowledge of the cosmetics area to provide information and directions for customers and employees.
• Support store operations by acting as a general store resource for customers and employees.
• Maintain a high level of confidentiality.
• Make deliveries to customers.

Skills

Customer service

Communication

Suggestive selling

Prioritization

Problem solving

Job description

Nordstrom in Columbia, MD is seeking a Beauty Concierge to greet customers, answer cosmetic questions, and provide attentive service in a fast-paced environment. You will help with product information, support store operations, and maintain confidentiality while assisting with deliveries and connections to sales associates.

Strong communication, urgency, and problem-solving skills are essential. The role offers competitive pay, benefits, and opportunities to contribute to a premier customer