Beauty Center Manager: Lead Team, Grow Guest Experience

Anchor Point Management Group; Riverton (UT); On-site; USD 36,000 - 65,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee

Referral Bonus

Job summary

European Wax Center in Riverton, UT is seeking a Center Manager to oversee daily operations, lead a high-performing team of Guest Service Associates and Licensed Wax Specialists, and drive guest satisfaction and revenue.

You will manage scheduling, inventory, payroll, and ensure health and safety compliance while coaching staff to achieve KPIs, pursue membership growth, and deliver exceptional guest experiences.

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background and ability to lead a team.
• Experience managing multiple direct reports with strong communication skills.
• Customer service excellence with a growth mindset.
• Flexible availability including evenings and weekends.
• Ability to coach, train, and provide performance feedback.

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Oversee scheduling, inventory, payroll, and daily operations.
• Ensure health and safety regulations and brand standards compliance.
• Provide coaching, training, and performance feedback to team members.
• Resolve guest concerns with professionalism and care.
• Learn and develop KPI understanding and speak to financial acumen.

Skills

Leadership

Sales

Team motivation

People management

Communication

Customer service

Flexibility

Growth mindset

Education

Equivalent educational background

Tools

POS system

Job description

European Wax Center in Riverton, UT is seeking a Center Manager to oversee daily operations, lead a high-performing team of Guest Service Associates and Licensed Wax Specialists, and drive guest satisfaction and revenue.

You will manage scheduling, inventory, payroll, and ensure health and safety compliance while coaching staff to achieve KPIs, pursue membership growth, and deliver exceptional guest experiences.