Beauty Advisor — In-Store & Digital Luxury Sales

Nordstrom; McLean (VA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Off

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

You will collaborate with teammates to maintain a welcoming department, stay current on beauty trends through brand trainings, and help build Nordstrom Rewards loyalty while delivering exceptional service.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools.
• Book appointments and drive sales for in-store Beauty events and services.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Sales mindset

Communication

Multitasking

Networking

Technology use

Tools

Text messaging

Social media

Job description

You will collaborate with teammates to maintain a welcoming department, stay current on beauty trends through brand trainings, and help build Nordstrom Rewards loyalty while delivering exceptional service.