Beach Club Manager: Guest Experience Leader

The Condado Collection; San Juan (PR); Presencial; USD 60 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

401(k) Matching

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Paid Holidays

Employee Discount

Resumo da oferta

The Condado Collection, home to La Concha and other properties in Condado, Puerto Rico, is seeking a Beach Club & F&B Manager to lead daily operations, elevate guest experiences, and ensure compliance with brand standards.

You will recruit and develop the Beach Club and F&B team, manage scheduling and performance, coordinate with Sales and Events, and optimize purchasing and vendor relations to drive exceptional service and revenue.

Qualificações

• Bachelor’s degree in Hospitality Management or related field.
• Minimum 4 years leading F&B management roles.
• Strong leadership, communication, and problem-solving skills.
• Fully bilingual in Spanish and English.

Responsabilidades

• Oversee daily operations of the Beach Club and F&B outlets.
• Ensure compliance with safety, sanitation, and brand standards.
• Recruit, hire, onboard, schedule, and manage performance of Beach Club & F&B staff.
• Coach staff to elevate service excellence and employee capability.
• Foster a positive, collaborative team culture with accountability.
• Address guest concerns and resolve issues promptly with service recovery.

Conhecimentos

Guest focus

Leadership

Communication

Problem solving

Multitasking

Bilingual ES/EN

Formação académica

Bachelor’s degree in Hospitality Management or related field

Ferramentas

POS systems

Vendor management software

Descrição da oferta de emprego

The Condado Collection, home to La Concha and other properties in Condado, Puerto Rico, is seeking a Beach Club & F&B Manager to lead daily operations, elevate guest experiences, and ensure compliance with brand standards.

You will recruit and develop the Beach Club and F&B team, manage scheduling and performance, coordinate with Sales and Events, and optimize purchasing and vendor relations to drive exceptional service and revenue.