BDR

Marine Chevrolet; Jacksonville (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Paid vacation

Medical

Dental

Vision

Life

Employee Discounts

Job summary

Marine Chevrolet is seeking a Business Development Representative to enhance customer experiences and drive sales through proactive lead follow-up and appointment setting.

The role emphasizes answering inquiries, providing product information, and guiding guests to resources, while maintaining professional communication across channels and supporting team goals.

Qualifications

• Outgoing, customer-focused demeanor.
• Willingness to assist colleagues to serve guests.
• Strong time management, prioritization and multitasking.
• Ability to use prepared scripts/word tracks for consistent experiences.
• Excellent verbal and written communication.
• Reliable, driven and self-motivated behavior.

Responsibilities

• Oversee incoming leads for sales department.
• Generate appointments and quotes through proactive prospecting and lead activity management.
• Answer product and service questions via phone and internet to assist customers.
• Contribute to high scores in CSI.
• Direct customers to online resources for information.
• Respond promptly to emails and inquiries."
• Make outbound follow-up calls (sold and unsold).
• Respond professionally to calls and emails and meet/exceed monthly and quarterly goals.

Skills

Customer service mindset

Outgoing personality

Time management

Verbal and written communication

Self-motivated

Job description

POSITION TITLE

Business Development Representative

POSITION SUMMARY

Marine Chevrolet Company is looking for an enthusiastic person to fill a customer service role. If you are passionate about putting the customer first and creating a five-star experience, this is the spot for you! Answering and making phone calls, emails, and text messages in a professional manner to provide the best customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee incoming leads for sales department
• Generate appointments and quotes by means of proactive prospecting and lead activity management in an effort to qualify and market to potential customers.
• Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
• Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
• Direct customers to product information resources, including those available on the internet
• Check email frequently and respond to inquiries immediately
• Responsible for making outbound sold and unsold follow-up calls
• Be available to respond to phone and email inquiries in a professional, well-spoken manner
• Meet and exceed goals monthly and quarterly

REQUIREMENTS

• Outgoing person focused on the customer experience
• Desire and willingness to assist other associates to accommodate our guests
• Time management, prioritization skills, and the ability to multi-task
• Willingness to incorporate word tracks to replicate great experiences over and over
• Good verbal and written communication skills
• Reliable, driven, resourceful, and self-motivated

BENEFITS

• 401(k)
• Paid vacation
• Medical
• Dental
• Vision
• Life
• Employee Discounts

COMPANY OVERVIEW

Marine Chevrolet means uncompromising quality in automotive merchandising, and it’s been that way since 1946! As the Dealership has matured, it has met a lasting success as a BUSINESS THAT CARES about its customers and employees and boasts a strong reputation as “EASTERN CAROLINA’S TRUCK CAPITAL.” We do business in a way that makes folks want to come back and do business again! That means being extra friendly, being extra helpful and treating our customers with the respect they deserve. We are now celebrating 80 years of service.

Marine Chevrolet is an Equal Opportunity Employer and a Drug Free Workplac e.