BDC Specialist - Fast-Paced Auto Lead

L0346 Grapevine Honda; Grapevine (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

401(k) Retirement Plan

Vehicle Purchase Discounts

Employee Stock Purchase Plan

Lithia Learning Center

Job summary

Grapevine Honda is seeking a energetic BDC Representative to join our high-volume Texas dealership. You will respond to internet leads, schedule showroom appointments, and connect customers with our sales team to drive engagement.

In this fast-paced role you’ll build relationships, maintain accurate CRM records, and support the sales team with professional communication. Training and growth opportunities are offered at Lithia & Driveway.

Qualifications

• Excellent communication and customer service skills are essential.
• Ability to work in a fast-paced, high-volume environment with urgency.
• Proficient in multitasking and maintaining accurate records in CRM.
• Detail-oriented and dependable with strong organizational skills.

Responsibilities

• Respond to internet leads quickly via phone, text, email, and online platforms.
• Schedule showroom appointments for prospective customers.
• Collaborate with Sales Representatives and Managers to drive engagement.
• Follow up with customers throughout the buying process and maintain CRM data.
• Support sales goals through effective lead management and communication.

Skills

Communication skills

Customer service

Urgent mindset

Multitasking

Organizational skills

Phone communication

BDC/CRM experience

Education

High School diploma or equivalent

Tools

CRM systems

Job description

Grapevine Honda is seeking a energetic BDC Representative to join our high-volume Texas dealership. You will respond to internet leads, schedule showroom appointments, and connect customers with our sales team to drive engagement.

In this fast-paced role you’ll build relationships, maintain accurate CRM records, and support the sales team with professional communication. Training and growth opportunities are offered at Lithia & Driveway.