BDC Specialist — Career Growth & CRM Expertise

kozmetickesluzby.vecnakraska.sk - Jobboard; Duluth (GA); Hybrid; USD 20,664 - 33,062; Part time

Benefits offered by this job

Opportunities for career advancement

Comprehensive training

Supportive work environment

Job summary

Gwinnett Place Ford in Duluth, GA is hiring a Business Development Representative to enhance customer engagement and schedule appointments for the sales team. The role requires managing inbound and outbound communications, ensuring a seamless experience for potential customers.

Candidates should have strong communication skills, customer service experience, and the ability to thrive in a fast-paced environment. Benefits include competitive hourly wages and opportunities for career advancement.

Qualifications

• Prior BDC or call center experience preferred.
• Strong communication skills are essential.
• Dependable, coachable, and goal-oriented.

Responsibilities

• Manage inbound and outbound phone calls and internet leads.
• Set appointments for the sales department.
• Document customer interactions in the CRM system.

Skills

Strong verbal and written communication skills

Excellent phone etiquette

Customer service skills

High-volume outbound calls

Experience with CRM systems

Ability to multitask

Tools

DealerSocket

Job description

Gwinnett Place Ford in Duluth, GA is hiring a Business Development Representative to enhance customer engagement and schedule appointments for the sales team. The role requires managing inbound and outbound communications, ensuring a seamless experience for potential customers.

Candidates should have strong communication skills, customer service experience, and the ability to thrive in a fast-paced environment. Benefits include competitive hourly wages and opportunities for career advancement.