BDC Specialist: Auto Sales Leads & Appointments

Lithia & Driveway; Ramsey (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Prestige Lexus of Ramsey is hiring a motivated Business Development Representative for our Sales Department. You will be the first contact for customers exploring new and used Lexus vehicles, managing inbound leads via phone, email, and online chat while scheduling appointments for our sales team.

If you're driven, customer-focused, and have strong communication skills, this is your chance to grow with a trusted Lexus dealership in Ramsey, NJ.

Qualifications

• 3+ years of call center, telemarketing, or business development experience.
• Familiarity with basic computer systems and CRM tools.
• Proficient in converting leads and overcoming objections over the phone.
• Demonstrated commitment to customer satisfaction and retention.

Responsibilities

• Gather accurate customer information to create a database for follow-up and retention.
• Schedule solid sales appointments with various customer segments.
• Develop knowledge of product information, pricing, and promotions.
• Utilize computer and phone skills in the BDC to increase appointments and sales.

Skills

Call center

Telemarketing

Business development

CRM tools

Lead conversion

Customer satisfaction

Education

High School diploma or equivalent

Tools

CRM platforms

Job description

Prestige Lexus of Ramsey is hiring a motivated Business Development Representative for our Sales Department. You will be the first contact for customers exploring new and used Lexus vehicles, managing inbound leads via phone, email, and online chat while scheduling appointments for our sales team.

If you're driven, customer-focused, and have strong communication skills, this is your chance to grow with a trusted Lexus dealership in Ramsey, NJ.