BDC Service Representative - Business Development

Cherokee County Nissan; Holly Springs (GA); Ibrido; USD 19.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Health Plan including Dental

Vision Insurance

401(k) Plan

Company-provided training

Holidays and Paid Vacations

Family Owned and Operated

Climate-controlled facility

Advancement opportunities

Descrizione del lavoro

Cherokee County Nissan is hiring a BDC Service Representative to answer incoming service calls, schedule service appointments, and follow up with customers. Training is provided; prior experience is preferred but not required.

This is an on-site role with a 5-day work week and rotating Saturdays, offering a starting pay of $17 per hour plus generous benefits. You will work with a team in a family-owned dealership under the Perrin Automotive Group, focused on customer satisfaction and career

Competenze

• Friendly, upbeat person who enjoys talking on the phone and answering customers' questions.
• Exceptional communication skills.
• Willingness to obtain product knowledge with a positive attitude and good organization.
• Ability to multitask, follow directions, adapt to change, and manage pressure while defusing tense situations.
• Professional personal appearance.
• Authorized to work in the U.S. without sponsorship and a current resident.
• Must pass background checks, MVR, and drug screening.

Mansioni

• Answer all incoming service calls.
• Schedule service appointments.
• Call customers for follow ups, appointment reminders, missed appointments, and to bring customers into the dealership for service.
• Interact with customers as well as with all dealership departments.
• Some filing.
• Gather data for outgoing calls.
• Candidates must be reliable and report to work promptly when scheduled.
• Other duties may be assigned.

Conoscenze

Excellent communication

Phone etiquette

Customer service

Multitasking

Descrizione del lavoro

BDC Service Representative - Business Development

Full-Time, On-Site Position! Generous Pay Plan + Great Benefits! Experience Preferred but We Will Train Starting at $17 Per Hour Superb and Extensive Training to Ensure Your Success! 5-day Work Week with Rotating Saturdays 3 shifts available, flexible scheduling! 7am-4pm 8am-5pm 9am-6pm

Job Intro

Cherokee County Nissanis hiring now for a BDC Service Representative. Experience is preferred but we will train the right candidates. This is a great opportunity for applicants with automotive BDC experience, or for someone with customer service/telephone contact experience.We value our employees and invest in their success.Cherokee County Nissan is part of the Perrin Automotive Group, which has been serving Cobb and Cherokee County drivers for over 30 years. Webelieve culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community.

Job Description

Answer all incoming service callsSchedule service appointmentsCall customers for follow ups, appointment reminders, missed appointments, and to bring customers into the dealership for service

• Starting at $17 per hour
• 3 shifts available, flexible scheduling!
• 5-day work week with rotating Saturdays
• Superb and extensive training to ensure your success!
• Full Medical Health Plan including Dental and Vision Insurance
• 401(k) Plan
• Company-provided training and education
• Holidays and Paid Vacations
• Work at a Family Owned and Operated Dealership
• State-of-the-art climate-controlled facility!
• Great Opportunity for advancement within!

Responsibilities

• Answer all incoming service calls
• Schedule service appointments
• Call customers for follow ups, appointment reminders, missed appointments, and to bring customers into the dealership for service
• Interact with customers as well as with all dealership departments
• Some filing
• Gather data for outgoing calls
• Candidates must be reliable and must report to work promptly when scheduled.
• Other duties may be assigned

Requirements

• We are seeking friendly, upbeat people who enjoy talking on the phone and answering our customers' questions
• Exceptional communication skills
• Willingness to obtain product knowledge, a positive attitude, and great organizational skills.
• The ability to multi-task, follow direction, be open to change, work effectively under pressure, and to positively defuse negative situations with customers.
• Professional personal appearance
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening.

Questions

Walk-in Applicants are Welcome!

Terms

We are an Equal Opportunity Employer.All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.