BDC Service Lead & Appointment Specialist

Gary Yeomans Ford Ocala; Ocala (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Health Insurance

Dental and Vision

Short/Long Term Disability

Supplemental Life

401k with company match

Job summary

Gary Yeomans Ford of Ocala is seeking energetic BDC Associates to join our team. You will communicate with customers to understand their needs, generate leads, and schedule appointments for the service department. A strong work ethic and excellent customer service are essential.

Join a dealership that values initiative and teamwork, offers competitive benefits, and supports your growth in a fast-paced environment. Prior customer service experience is a plus.

Qualifications

• Excellent communication skills required.
• Ability to work in a fast-paced environment.
• Detail oriented and organized.
• Previous customer service experience is a plus.

Responsibilities

• Communicate with customers to understand their needs and preferences.
• Generate leads through phone and email campaigns.
• Schedule appointments for our service team.
• Maintain accurate records of customer interactions.

Skills

Excellent communication

Fast-paced environment

Detail oriented

Customer service experience

Job description

Gary Yeomans Ford of Ocala is seeking energetic BDC Associates to join our team. You will communicate with customers to understand their needs, generate leads, and schedule appointments for the service department. A strong work ethic and excellent customer service are essential.

Join a dealership that values initiative and teamwork, offers competitive benefits, and supports your growth in a fast-paced environment. Prior customer service experience is a plus.