BDC Associate

AMSI; Ocala (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision

Short and Long Term Disability

Supplemental Life

401k plus company match

Competitive compensation package

Job summary

Gary Yeomans Ford of Ocala is seeking a BDC Associate to join our customer service and lead generation team. You will communicate with customers to generate leads and schedule appointments for the Service department, delivering friendly, timely follow-up and accurate records.

Ideal candidates have excellent communication skills, a professional demeanor, and the ability to thrive in a fast-paced dealership environment. This full-time role offers competitive compensation and benefits in Ocala, FL.

Qualifications

• Excellent communication skills and professional demeanor.
• Ability to work in a fast-paced dealership environment.
• Detail oriented and organized in record-keeping.
• Previous customer service experience is a plus.

Responsibilities

• Communicate with customers to understand needs and preferences
• Generate leads through phone and email campaigns
• Schedule appointments for the service team
• Maintain accurate records of customer interactions

Skills

Excellent communication

Fast-paced environment

Detail oriented

Customer service experience

Job description

Gary Yeomans Ford of Ocala is looking for BDC Associates to join our team! Responsible for communicating with customers to generate leads and schedule appointments for the Service team. Must have exceptional customer service skills,with a strong work ethic.

Responsibilities:

• Communicate with customers to understand their needs and preferences
• Generate leads through phone and email campaigns
• Schedule appointments for our service team
• Maintain accurate records of customer interactions

Requirements:

• Excellent communication skills
• Ability to work in a fast-paced environment
• Detail oriented and organized
• Previous customer service experience is a plus

Benefits:

• Competitive compensation package
• Health Insurance
• Dental and Vision
• Short and Long Term Disability
• Supplemental Life
• 401k plus company match

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.