Service Appointment Specialist - Lead Gen & Customer Care

Gary Yeomans Ford -Ocala; Ocala (FL); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision

Short and Long Term Disability

Supplemental Life

401k with company match

Job summary

Gary Yeomans Ford -Ocala is seeking a BDC Associate to join our team in Ocala, FL. The role focuses on communicating with customers to generate leads and schedule service appointments, while maintaining accurate records of interactions.

The ideal candidate has excellent communication and customer service skills, works well in a fast-paced environment, and is detail oriented and organized. Previous customer service experience is a plus.

Qualifications

• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Detail oriented and organized.

Responsibilities

• Communicate with customers to understand their needs and preferences.
• Generate leads through phone and email campaigns.
• Schedule appointments for the service team.
• Maintain accurate records of customer interactions.

Skills

Communication

Customer service

Organization

Detail oriented

Job description

Gary Yeomans Ford -Ocala is seeking a BDC Associate to join our team in Ocala, FL. The role focuses on communicating with customers to generate leads and schedule service appointments, while maintaining accurate records of interactions.

The ideal candidate has excellent communication and customer service skills, works well in a fast-paced environment, and is detail oriented and organized. Previous customer service experience is a plus.