BDC Sales Coordinator: Lead Conversion & Customer Experience

Landers McLarty Nissan Huntsville; Waxahachie, Northern (TX, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Waxahachie Dodge Chrysler Jeep Ram in Waxahachie, TX is seeking a BDC Sales Coordinator to manage internet leads, schedule appointments and support the sales team. You will answer calls promptly, document interactions, and help prospects move through the purchase process.

The role emphasizes strong communication, follow-up, and attention to detail. You will collaborate with management to maintain high customer service standards, learn product details, and contribute to achieving sales goals.

Qualifications

• Excellent written and verbal communications.
• Must meet monthly requirements set by dealership for leads, calls, appointments, shows, and sold.
• Strong documentation skills.

Responsibilities

• Answer calls promptly in a professional manner.
• Process incoming and outgoing sales calls, schedule and follow up with appointments.
• Follow up on leads from customers wanting to sell their vehicle.
• Ensure a high quality, professional experience for every customer.
• Manage and track appointment logs and vehicle purchase logs.
• Explain the process to every appointment and introduce the manager.
• Work with management to achieve high sales and customer service standards.
• Maintain knowledge of products.

Skills

Phone skills

Written & verbal communication

Attention to detail

Follow-up abilities

Education

HS diploma or equivalent

Tools

MS Office

Job description

Waxahachie Dodge Chrysler Jeep Ram in Waxahachie, TX is seeking a BDC Sales Coordinator to manage internet leads, schedule appointments and support the sales team. You will answer calls promptly, document interactions, and help prospects move through the purchase process.

The role emphasizes strong communication, follow-up, and attention to detail. You will collaborate with management to maintain high customer service standards, learn product details, and contribute to achieving sales goals.