BDC Sales Coordinator — Growth & Vehicle Purchase Perks

Scott Chevrolet Cadillac; Allentown (Lehigh County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Short/Long Term Disability

Growth opportunities

Employee vehicle purchase plans

Long term job security

Health and wellness

Discounts on products and services

Job summary

Scott Chevrolet Cadillac in Allentown, PA is seeking a Business Development Coordinator to drive BDC sales through calls, inquiries, and appointments. You will deliver product information, present financing options, and build lasting customer relationships.

Join a team that values customer service, teamwork, and a strong work ethic, with comprehensive benefits and opportunities for growth.

Qualifications

• At least one previous role based in customer service experience.
• Excellent teammate with collaborative attitude and eagerness to improve.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.
• Strong communication skills both verbal and written.

Responsibilities

• Answer customer calls and establish follows-up with sales appointments.
• Respond quickly to internet, phone and live chat inquiries.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions - keeping positive relationships with teammates, sales teams, and dealership management.
• Utilize CRM tracking system daily.

Skills

Customer service

Team player

Strong communication

Computer skills

CRM experience

Tools

CRM system

Job description

Scott Chevrolet Cadillac in Allentown, PA is seeking a Business Development Coordinator to drive BDC sales through calls, inquiries, and appointments. You will deliver product information, present financing options, and build lasting customer relationships.

Join a team that values customer service, teamwork, and a strong work ethic, with comprehensive benefits and opportunities for growth.