BDC Auto Sales Specialist — Growth, Perks, Impact

Scott Cars Incorporated; Allentown (Lehigh County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation.

Short/Long Term Disability

Growth opportunities

Employee vehicle purchase plans

Long term job security

Health and wellness

Discounts on products and services

Job summary

Scott Family of Dealerships is seeking a Business Development Coordinator (BDC Sales) in Allentown, PA. The role focuses on generating sales opportunities, engaging customers with product knowledge, and delivering best-in-class experiences across calls, web inquiries, and chats.

The successful candidate will provide initial financing information, maintain CRM records, and collaborate with the sales team to optimize appointments and leads.

Qualifications

• At least one prior customer service role.
• Strong teamwork and collaborative attitude.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Strong computer skills.
• Strong written and verbal communication.

Responsibilities

• Answer customer calls and establish follow-ups with sales appointments.
• Respond quickly to internet, phone and live chat inquiries.
• Provide customers with initial product information and direct them to resources.
• Present initial financing options based on customer needs.
• Follow up with leads not ready to book appointments.
• Participate in team sessions and maintain positive relationships with teammates and management.
• Utilize CRM tracking system daily.

Skills

Customer service

Team collaboration

Communication skills

Computer skills

Professional demeanor

Job description

Scott Family of Dealerships is seeking a Business Development Coordinator (BDC Sales) in Allentown, PA. The role focuses on generating sales opportunities, engaging customers with product knowledge, and delivering best-in-class experiences across calls, web inquiries, and chats.

The successful candidate will provide initial financing information, maintain CRM records, and collaborate with the sales team to optimize appointments and leads.