BDC Sales Agent

Hunter Auto Group; Patton Park (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision insurance

Paid time off and holidays

401(k) with company match

Wellness Program

Employee discounts on vehicles, parts,

Accessories

Job summary

Hunter Auto Group is seeking a full-time, on-site BDC Sales Agent in North Carolina. You will be the bridge between online inquiries and showroom visits, delivering an exceptional experience from first contact.

The ideal candidate has customer service or sales experience, strong communication, and a friendly phone presence. Automotive experience is a plus, but we train the right person who shows motivation and a positive attitude.

Qualifications

• Prior customer service or sales experience preferred.
• Strong communication and listening skills are essential.
• Professional phone presence and a confident, friendly demeanor are required.
• Ability to quickly learn dealership CRM and processes.

Responsibilities

• Respond promptly to inbound/outbound internet leads, calls, texts, and emails.
• Engage customers to understand needs and goals.
• Provide accurate information on vehicle availability and features.
• Schedule and coordinate showroom appointments.
• Maintain follow-up to build trust and relationships.
• Stay informed on inventory, incentives, and market trends.

Skills

Customer service experience

Sales experience

Communication skills

Active listening

CRM familiarity

Multitasking

Team-oriented

Education

High school diploma or equivalent

Tools

CRM software

Job description

Join the Hunter Auto Group Team as Our Next BDC Sales Agent!

Are you energetic, customer-focused, and driven by connecting with people? Hunter Auto Group is seeking a full-time, on-site BDC (Business Development Center) Sales Agent to join our growing dealership team. If you have experience in customer service, retail, hospitality, call centers, or sales—and thrive in a fast-paced, people-first environment,we want to meet you. Automotive experience is a plus, but not required. We’re happy to train the right candidate who brings strong communication skills, motivation, and a positive attitude.

As our BDC Sales Agent, you’ll play a vital role in creating first impressions, generating opportunities, and supporting our showroom team. You’ll be the bridge between online inquiries and in-store visits, delivering an exceptional experience from the very first interaction.

Key Responsibilities

• Respond promptly to inbound and outbound internet leads, phone calls, texts, and emails
• Engage customers in a professional, friendly manner to understand their needs and goals
• Provide clear, accurate information about vehicle availability, features, and next steps
• Schedule, confirm, and coordinate sales appointments with the showroom team
• Maintain consistent follow-up to build trust and long-term customer relationships
• Stay informed on dealership inventory, incentives, and automotive market trends
• Deliver outstanding customer service across all communication channels

What We’re Looking For

• Customer service or sales experience (retail, hospitality, call center, or similar backgrounds encouraged to apply)
• Strong communication and active listening skills
• Confident, polished, and friendly phone presence
• Ability to multitask in a fast-paced, customer-focused environment
• Organized, dependable, and team-oriented mindset
• Basic computer skills and ability to quickly learn CRM systems
• Internet sales, automotive BDC, or dealership experience preferred but not required
• High school diploma or equivalent

What We Offer

• Health insurance
• Dental and Vision insurance
• Paid time off and holidays
• 401(k) with company match
• Wellness Program
• Employee discounts on vehicles, service, parts, and accessories
• Professional growth and advancement opportunities
• Positive and supportive team environment
• Referral bonus program
• Employee appreciation events
• Closed Sundays
• Strong community involvement and a people-first culture

Driven by Core Values. Powered by People.

At Hunter Automotive Group, our mission is to improve the quality of life for our employees, customers, and community. As a family-owned and operated business serving western North Carolina for over 85 years, we believe our people are what set us apart.

We’re looking for someone who embodies our core values:

• Honesty
• Continuous Improvement
• Strong Work Ethic
• Positive Attitude