BDC Sales

Heritage Ford of Indiana; Corydon (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401K

Dental Insurance

Health Insurance

Paid Vacation/Holidays

Job summary

Heritage Ford of Indiana is seeking an entry-level BDC specialist to be the voice of the dealership, handling customer inquiries by phone, text, and email, and coordinating with managers to schedule visits and share information.

Promotion and pay increases are available for demonstrated efficiency. The role offers opportunities to grow personally and professionally in a supportive environment within our Southern Indiana community.

Qualifications

• Schedule: Mon–Fri 9:00 AM–5:00 PM or 11:00 AM–7:00 PM with every other Saturday
• Worthy of trust and reliable in handling data
• Strong communication skills across phone, text, and email
• Ability to quickly learn processes and product knowledge

Responsibilities

• Answering customer questions and coordinating sales appointments
• Communicating directly with customers via phone, text, and email
• Coordinating data sharing among senior managers and other staff within the sales department
• Properly using dealership IT systems and data to support customer interactions

Skills

Communication

Trustworthy

Data entry

Learning agility

Tools

CRM software

Job description

This is an entry level position for those wishing to enter the automotive industry. Use the industry’s most advanced tools to help customers get fair market value or better in the sale of their vehicles. In this position you are the voice of our dealership, communicating directly with our customers via phone, text, and email; and coordinating directly with top dealership managers.

Promotion and pay increases will be available to those who prove efficient.

For over 35 years Heritage Ford has served the Louisville and Southern Indiana community and become a center for automotive professionalism and sales innovation. Join us in providing value to our customers as you grow personally and professionally in a supportive environment.

This role must be filled by just the correct individual. BDC agents communicate directly with our customers and coordinate data and information sharing among managers within our sales department. Persons in this role will provide information to customers and coordinate customer visits.

Job Duties include:

• Answering customer questions and coordinating sales appointments
• Communicating directly with customers via multiple mediums
• Coordinating data sharing among senior managers and other staff members
• Properly using the best information technology systems in the industry

Job Requirements

• Schedule: M - F 9:00A - 5:00P OR 11:00A - 7:00P and every other Saturday
• Worthy of trust
• Strong communication skills
• Ability to smoothly share information and coordinate events with staff throughout the dealership
• Capable of computer data entry
• Ability to quickly learn processes and product knowledge

Benefits

• 401K
• Dental, Health, and Vision Insurance
• Paid Vacation/Holidays