BDC Representative - Lead Nurture & Showroom Appointments

Victory Layne Chevrolet; Fort Myers (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

Victory Layne Chevrolet in Fort Myers, FL is seeking a BDC Representative to handle inbound calls and online inquiries, search for sales leads, book showroom appointments, and serve as the first point of contact for customers.

You will respond to leads promptly, work with the BDC Manager and CRM team, and participate in training and meetings. The role offers $20 per hour plus commission.

Qualifications

• High school diploma or GED required.
• Ability to read and interpret general business materials.
• Strong writing skills for reports, business correspondence, and advertising copy.
• Presentation skills to share information with managers and customers.
• Mathematical skills to calculate discounts, commissions, and percentages.
• Ability to interpret and follow instructions shared in written or verbal form.
• Valid driver’s license and clean driving record.

Responsibilities

• Respond to internet and phone leads within dealership response time standards.
• Make outbound calls, texts, and emails daily to new and existing prospects.
• Work closely with the BDC Manager and other BDC sales personnel to ensure opportunities are logged in CRM.
• Complete phone calls as assigned by the BDC Manager.
• Act as a member of the BDC team, including cross-training for lead and prospecting roles.
• Attend product and sales training as requested by BDC Manager and attend meetings.

Skills

Reading skills

Writing skills

Presentation skills

Mathematical skills

Follow instructions

Driver's license

Clean driving record

Education

High school diploma or GED

Tools

CRM

Job description

Victory Layne Chevrolet in Fort Myers, FL is seeking a BDC Representative to handle inbound calls and online inquiries, search for sales leads, book showroom appointments, and serve as the first point of contact for customers.

You will respond to leads promptly, work with the BDC Manager and CRM team, and participate in training and meetings. The role offers $20 per hour plus commission.