Sales Appointment Setter & Customer Service Agent - BDC

Sam Galloway Ford-Lincoln; Fort Myers (FL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

PTO

Health Insurance

Dental Insurance

Vision Insurance

Employer Paid Life Insurance

Optional Additional Life Insurance

STD Insurance

LTD Insurance

Accidental Insurance

Critical Illness Insurance

Job summary

A family-owned car dealership in Fort Myers is seeking appointment setters to join its growing team. Responsibilities include calling customers to set appointments, managing inquiries via phone and email, and collaborating with the sales team. Ideal candidates will have a strong customer service background and excellent communication skills. This role offers competitive pay and a detailed benefits package including health insurance and PTO.

Qualifications

• Experience in customer service and appointment setting.
• Ability to communicate effectively and manage inquiries.
• Proficiency in handling phone calls and emails.

Responsibilities

• Calling customers to set sales appointments.
• Answering emails in a timely manner.
• Following up on customer inquiries.
• Answering incoming sales phone calls.
• Working with the BDC manager.

Skills

Customer service background

Phone etiquette experience

Great communicator

Team Player

Job description

A family-owned car dealership in Fort Myers is seeking appointment setters to join its growing team. Responsibilities include calling customers to set appointments, managing inquiries via phone and email, and collaborating with the sales team. Ideal candidates will have a strong customer service background and excellent communication skills. This role offers competitive pay and a detailed benefits package including health insurance and PTO.