BDC Representative/Customer Service

Murray-Motor-Co.; Muncy (Lycoming County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Employee Discounts

Health Insurance

Vision Insurance

Dental Insurance

Life and Accident Insurance

Job summary

Murray Motors Ford/Mazda in Muncy, PA is hiring a full-time BDC/Customer Service Representative to support our dealership by setting appointments, handling phone inquiries, and following up with customers to ensure a smooth experience.

The ideal candidate has strong phone presence, solid written communication, reliable teamwork, and good computer skills. This position offers a family-friendly environment and a Monday–Friday schedule from 8:00 am to 5:00 pm.

Qualifications

• Excellent phone etiquette and clear written communication.
• Reliable, consistent team player.
• Strong computer skills and basic CRM knowledge.
• Customer-focused with attention to detail.

Responsibilities

• Setting appointments.
• Following up with customers.
• Answering phone calls.
• Contacting customers prior to appointment date for confirmation.
• Provide customers with excellent customer service.
• Detail all customer comments and update information.
• Assist with various other tasks at the dealership.

Skills

Phone communication

Written communication

Reliability

Team player

Computer skills

Customer service mindset

Tools

CRM software

MS Office

Job description

Murray Motors Ford/Mazda in Muncy, PA is looking to hire a full-time BDC/Customer Service Representative immediately!Come find out how fulfilling it can be to work in a family atmosphere! Serving our customers to the best of our abilities is why the Murray Motor Co. has been in the Community for over 30 years.Qualifications:Strong phone presence and clear, professional written communicationReliability and consistencyTeam player attitudeStrong computer skillsPrompt and courteousHardworking personalityJob Duties:Setting appointmentsFollowing up with customersAnswering phone callsContacting customers prior to appointment date for appointment confirmationProvide customers with excellent customer serviceDetail all customer comments and update new information when neededAssisting with various other tasks at the dealershipBenefits: Include, but are not limited to;401(k)Employee DiscountsHealth InsuranceVision InsuranceDental InsuranceLife and Accident InsuranceThis is a full time position Monday through Friday 8am-5pm.Murray Motor Co.85 Griffith Rd.Muncy, Pa 17756