BDC & Appointment Specialist | Full-Time

Murray Motor Co.; Muncy (Lycoming County); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k)

Employee Discounts

Health Insurance

Vision Insurance

Dental Insurance

Life and Accident Insurance

Job summary

Murray Motor Co. is hiring a full-time BDC/Customer Service Representative in Muncy, PA. Join a family atmosphere and serve customers to the best of our abilities.

Responsibilities include setting appointments, following up with customers, answering calls, and ensuring excellent service while maintaining accurate notes. Work hours are Monday–Friday, 8am–5pm at Murray Motors Ford/Mazda.

Qualifications

• Strong phone presence and clear, professional written communication.
• Reliability and consistency.
• Team player attitude.
• Strong computer skills.
• Prompt and courteous.
• Hardworking personality.

Responsibilities

• Setting appointments.
• Following up with customers.
• Answering phone calls.
• Contacting customers prior to appointment date for appointment confirmation.
• Provide customers with excellent customer service.
• Detail all customer comments and update new information when needed.
• Assisting with various other tasks at the dealership.

Skills

Phone presence

Written communication

Reliability

Team player

Computer skills

Courtesy

Hardworking

Tools

CRM software

Job description

Murray Motor Co. is hiring a full-time BDC/Customer Service Representative in Muncy, PA. Join a family atmosphere and serve customers to the best of our abilities.

Responsibilities include setting appointments, following up with customers, answering calls, and ensuring excellent service while maintaining accurate notes. Work hours are Monday–Friday, 8am–5pm at Murray Motors Ford/Mazda.