BDC Representative

Forofdalton; Dalton (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading automotive dealership in Dalton, GA, is seeking a Business Development Center Representative. You will proactively manage customer relationships and assist in vehicle inquiries. The role requires excellent communication skills and offers growth opportunities along with competitive compensation and benefits.

Benefits

Competitive compensation

Health insurance

Retirement plans

Opportunities for growth and career development

PTO & Sick Leave

Qualifications

• Entry-level position requiring strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite is valued.
• Candidates must manage time well and multitask effectively.

Responsibilities

• Communicate with customers via phone, email, and text.
• Generate appointments through proactive outreach.
• Maintain customer database and follow up with leads.

Skills

Strong communication skills

Customer service experience

Time management

Multitasking skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

3 weeks ago Be among the first 25 applicants

In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and purchasing options.

Description of the role:

As a Business Development Center (BDC) Representative at Ford of Dalton, you will play a key role in maintaining customer relationships for our dealership. This position requires excellent communication skills and a proactive approach to customer service.

Responsibilities:

• Communicate with customers via phone, email, and text
• Set appointments for sales team
• Maintain customer database and follow up with potential leads
  
  
  

Requirements:

• Strong communication skills
• Customer service experience
  
  
  

Benefits:

• Competitive compensation
• Health insurance and retirement plans
• Opportunities for growth and career development
  
  
  

About the Company:

Ford of Dalton is a well-established dealership located in Dalton, GA. We pride ourselves on providing top-quality customer service and have a strong commitment to our employees' success.

We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers.

Business Development Representative Benefits:

• Competitive Pay
• Health Insurance
• PTO & Sick Leave
• 401(K)
  
  
  

Business Development Representative Responsibilities:

• Reach out to and follow up with up with prospective customers
• Generate appointments by means of proactive outbound prospecting and lead activity management to qualify and market to potential customers
• Connect new customers with appropriate sales team member
• Work with customers in a professional, well-spoken manner
• Direct customers to product information resources, including those available online
• Proactively build out prospecting network
• Log all activity in a C.R.M
• Meet and exceed goals each month and quarter
  
  
  

Business Development Representative Requirements:

• Strong verbal and written communication skills
• Proficiency with Microsoft Word, Excel, and Outlook
• Time management, prioritization, and multitasking skills
• Clean driving record & valid driver’s license
  
  
  

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing

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