BDC Manager: Drive Auto Lead Gen & Team Success

Kastner Honda; Napa (CA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Direct Deposit

401(k) with Company Match

Job summary

Victory Automotive Group in Napa, CA seeks a Business Development Manager to lead the BDC department, handling internet leads, inbound calls and customer retention. The role hires, trains, and oversees staff, improves online presence, and drives top-line revenue across multiple brands.

The ideal candidate has automotive BDC/Internet management experience, strong leadership, and excellent communication. Equal opportunity employer, competitive benefits.

Qualifications

• High School diploma or GED required.
• Automotive BDC management experience preferred.
• Automotive BDC/Internet management experience.
• Experience supervising and managing staff.
• Strong computer/internet skills.
• CRM knowledge and website backend tools preferred.
• Strong leadership and motivational skills.
• Highly professional and dependable.

Responsibilities

• Develops viable sales forecasts and associated sales strategies.
• Hires, trains, and monitors team member performance.
• Helps promote the dealership online via Social Media outlets.
• Assists sales staff to manage deals from start to finish.
• Respond to new leads and communicate effectively with customers within established time frames.
• Provides timely and accurate reports on all sales activities as needed.
• Perform customer follow-up to unsold customers to maximize all selling opportunities.
• Maintain a sold customer follow-up system to encourage repeat and referral business.

Skills

Leadership

Communication

Computer & Internet skills

CRM & customer relations

Education

High School diploma or GED

Tools

CRM system

Lead providers

Website backend tools

Job description

Victory Automotive Group in Napa, CA seeks a Business Development Manager to lead the BDC department, handling internet leads, inbound calls and customer retention. The role hires, trains, and oversees staff, improves online presence, and drives top-line revenue across multiple brands.

The ideal candidate has automotive BDC/Internet management experience, strong leadership, and excellent communication. Equal opportunity employer, competitive benefits.