BDC Manager Automotive

McGrath Imports; Chicago (IL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Industry pay

Competitive environment

Paid training

401K

Medical benefits

Paid time off

Advancement from within

Job summary

McGrath Imports in Chicago seeks a Sales BDC Manager with a strong can-do attitude to drive our sales growth. This role focuses on handling 100% of incoming internet leads and sales calls, scheduling appointments, and following up with previous leads to maximize conversions.

You will work with the sales team, use CRM to create contact notes and monitor follow up processes, and help coordinate digital marketing efforts.

Qualifications

• Excellent communication and customer service skills.
• Experience in automotive sales or outbound calling.
• Ability to meet monthly goals and manage appointments.

Responsibilities

• Answer all incoming phone calls and schedule sales appointments.
• Follow up with all previous leads and create CRM notes.
• Monitor and update follow up processes in CRM.
• Respond to customer website requests via text, email or phone.
• Navigate dealership software to prospect and solicit new business.
• Oversee digital marketing campaigns and track sales results.

Skills

Professionalism

Salesmanship

Teamwork

Organization

Customer service

PC knowledge

Excel

Internet navigation

Multitasking

Communication skills

Time management

Energetic

Automotive sales experience

Outbound calling

Leadership

Education

High School Diploma or GED

Bachelor's Degree

Tools

CRM

Job description

McGrath Imports is growing, and we need you on our team! We are committed to providing an exceptional customer experience and know that it starts from within. If you feel you are the right person for the job, we want to hear from you!

The McGrath Team is looking for a Sales BDC Manager with a great attitude and a willingness to learn, who will have an immediate, positive impact on sales growth. BDC Sales Managers looking for an opportunity to drive our sales forward and earn competitive pay on day one should apply here!

This department handles 100% of all incoming Internet Leads and Sales calls into the dealership.

What We Offer:

• Superior industry pay
• Competitive and motivating environment
• Paid training and efficient onboarding
• 401K
• Full medical benefits
• Paid time off
• Advancement available- we believe in hiring from within our own stores.

Responsibilities and Duties:

• Answer all incoming phone calls and schedule a sales appointment.
• Follow up with all previous leads
• Create customer contact notes in CRM.
• Monitor and update follow up process in CRM
• Respond to Customer website requests via text, email or phone their preference
• Notify necessary departments when an appointment is scheduled.
• Navigate through dealership computer software to prospect and solicit new business
• Assist the sales department’s efforts to increase automotive sales
• Ability to meet or exceed monthly goals.
• Analyze current sales data and look for areas to improve
• Oversee our digital marketing campaign
• Set quotas and appointment goals, driving sales, and tracking results.

Qualifications And Skills:

• Ability to maintain high levels of professionalism, salesmanship, teamwork, organization and customer service.

Working PC knowledge, Excel & the ability to navigate the internet is required.

• Ability to multitask in a fast-paced environment.
• Professional work ethic.
• Customer service skills.
• Good time management skills.
• Outstanding communication skills.

Enthusiastic with high energy throughout the sales workday

• Automotive sales and outbound calling experience
• Management and leadership skills

Job Type: Full-time

Educational Requirements:

High School Diploma Or GED Required, Bachelor's Degree Preferred

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.