BDC Administrator: Drive Customer Appointments & Retention

L0258 Buick GMC of Beaverton; Portland (OR); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway is hiring a BDC Administrator in Beaverton, OR. The role focuses on gathering customer information, building product knowledge, and using our Internet department tools to increase appointments, sales and retention. You will schedule appointments and manage follow-up with various customer lists.

Join a dynamic team with competitive pay and benefits, contributing to a seamless customer experience across our dealership network.

Qualifications

• Present information clearly and professionally.
• Effectively manage time and meet deadlines.
• Proficient with basic phone and computer use.

Responsibilities

• Gather accurate customer information to build a follow-up and retention database.
• Learn product information, current pricing, and promotions.
• Utilize computer and phone tools in the Internet department to drive appointments, sales and retention.
• Schedule solid appointments from various leads and customer sources.

Skills

Clear communication

Time management

Phone skills

Job description

Lithia & Driveway is hiring a BDC Administrator in Beaverton, OR. The role focuses on gathering customer information, building product knowledge, and using our Internet department tools to increase appointments, sales and retention. You will schedule appointments and manage follow-up with various customer lists.

Join a dynamic team with competitive pay and benefits, contributing to a seamless customer experience across our dealership network.