BDC Appointment & Follow-Up Specialist

L0105 Lithia Home Office; Oregon; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Buick GMC of Beaverton in Beaverton, OR is hiring a BDC Administrator. The role involves gathering customer information for follow-up, learning product details and promotions, and using phone/computer skills to boost appointments and sales. Schedule includes diverse lead sources and department hours.

We offer a robust benefits package and a drug-free workplace. Join a high-performing team under Lithia & Driveway with opportunities for growth and employee discounts.

Qualifications

• High school diploma or equivalent.
• 18 years or older required.
• We’re a drug-free workplace and equal opportunity employer.

Responsibilities

• Gather accurate customer information to create a database for follow-up and retention.
• Build knowledge of product information, current sales pricing, and dealership events and promotions.
• Utilize computer and phone skills within our Internet department to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, referrals and other leads.

Skills

Data entry

CRM systems

Phone skills

Appointment setting

Tools

MS Office

MS Outlook

Job description

Buick GMC of Beaverton in Beaverton, OR is hiring a BDC Administrator. The role involves gathering customer information for follow-up, learning product details and promotions, and using phone/computer skills to boost appointments and sales. Schedule includes diverse lead sources and department hours.

We offer a robust benefits package and a drug-free workplace. Join a high-performing team under Lithia & Driveway with opportunities for growth and employee discounts.