BDC Administrator

L0258 Buick GMC of Beaverton; Portland (OR); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway is hiring a BDC Administrator in Beaverton, OR. The role focuses on gathering customer information, building product knowledge, and using our Internet department tools to increase appointments, sales and retention. You will schedule appointments and manage follow-up with various customer lists.

Join a dynamic team with competitive pay and benefits, contributing to a seamless customer experience across our dealership network.

Qualifications

• Present information clearly and professionally.
• Effectively manage time and meet deadlines.
• Proficient with basic phone and computer use.

Responsibilities

• Gather accurate customer information to build a follow-up and retention database.
• Learn product information, current pricing, and promotions.
• Utilize computer and phone tools in the Internet department to drive appointments, sales and retention.
• Schedule solid appointments from various leads and customer sources.

Skills

Clear communication

Time management

Phone skills

Job description

Dealership: L0258 Buick GMC of Beaverton Buick GMC of Beaverton Now Hiring - BDC Administrator

Pay: $20.00 per hour

Schedule: Monday - Friday; shift time may vary during department hours; to be discussed at interview

Department Hours: Monday - Saturday, 8:30am - 7pm, Sunday 11:00am - 6:00pm

What You'll Do

• Gather accurate customer information to create a database for follow-up and retention
• Build knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
• Utilize computer and phone skills within our Internet department to increase appointments, sales and customer retention.
• Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

What You'll Bring

• Ability to present information in a clear and professional manner.
• Ability to manage one's own time efficiently.
• Basic phone and computer skills.

Total Rewards

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!