BDC Administrator

Subaru of Troy; City of Troy (NY); On-site; USD 48,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle Purchase Discounts

Wellness Programs

Job summary

Subaru of Troy is seeking an Appointment Setter/Call Center to handle inbound/outbound calls, emails, texts to schedule sales appointments and support the internet and phone sales team. This on-site role in Albany, NY reports to the General Sales Manager.

Ideal candidates have 2+ years in sales or telemarketing, strong phone skills, and the ability to meet monthly goals. The position offers competitive pay and comprehensive benefits as part of Lithia's benefits package.

Qualifications

• 2+ years experience with sales or Telemarketing.
• 2+ years of experience in phone sales, business development, or customer service.
• Professional with all potential clients/customers.
• Work individually or in a team.
• Computer experience and ability to type.

Responsibilities

• Answer all incoming phone calls and schedule a sales appointment.
• Contact Internet Customers by email, phone, and text to schedule a Sales appointment.
• Determine with the Sales Department if the appointment was kept and what the outcome was.
• Exceed monthly goals.

Skills

Sales

Telemarketing

Phone sales

Customer service

Education

High School diploma or equivalent

Tools

CRM software

Job description

Dealership:L0751 Subaru of TroySubaru of TroyAppointment Setter/Call Center (Internet & Phone Sales)The appointment setter (or BDC Admin) uses their selling ability, phone manner and email communications to get clients in the door. Required tasks include handling Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with every customer.You will report to the General Sales Manager.This is an on-site position in Albany, NYEssential Duties:You will answer all incoming phone calls and schedule a sales appointment.You will contact Internet Customers by email, phone, and text to schedule a Sales appointment.Determine with the Sales Department if you kept the appointment and what the outcome was.Exceed monthly goals.Other responsibilities as assigned.Qualifications:2+ years experience with sales or Telemarketing, preferable.2+ years of experience in the following fields: phone sales, business development, customer service, preferable.Professional with all potential clients/customers.Work individually or in a team.Meet goalsComputer experience and able to type.Est. Annual Compensation: $48,000 - $80,000Actual pay offered may vary depending on experience, job-related knowledge/bonus/commission, location. Information about LITHIA's comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/Benefits:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.