BDC Administator

Lithia Motors; Maplewood (MN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Paid holidays & PTO

Short/Long-Term Disability

401(k) Retirement Plan

Employee Stock Purchase Plan

Vehicle purchase discounts

Wellness programs

Job summary

Lithia Motors Audi St. Paul is seeking a BDC Service Coordinator to support our Audi service departments. You will connect with customers by phone, email, and online channels to schedule appointments, follow up, and maintain a high level of customer satisfaction.

Your role involves organizing the customer database, staying updated on Audi promotions, and helping convert leads with a positive, service-focused attitude. This on-site position offers comprehensive total rewards in Minnesota.

Qualifications

• High School diploma or equivalent.
• Ability to schedule and organize appointments and manage data.
• Strong communication and data-entry skills.

Responsibilities

• Field calls, emails, and online messages to schedule appointments and follow up.
• Maintain and organize the customer database.
• Coordinate scheduling and keep service operations running smoothly.

Skills

Attention to detail

Strong communication

Typing fast

Mathematics

Education

High School diploma or equivalent

Tools

CRM software

Job description

Dealership:L0808 Audi St. PaulLithia & Driveway/Carousel – Supporting 30 stores across Minnesota and Michigan, and Iowa including both domestic and import dealerships.As a BDC Service Coordinator, you’ll be the behind-the-scenes hero supporting our Service departments. Your role will be key in keeping operations smooth and customers happy.What You’ll Do:Connect with customers via phone, email, and online platforms to schedule appointments and follow upMaintain and organize our customer databaseStay up-to-date on Audi product info, promotions, and pricingHelp convert leads into loyal customers with your positive attitude and excellent serviceCoordinate schedules and keep things running like a well-oiled machineWhat You'll BringStrong attention to detailSense of urgencyExcellent communicationTyping – ability to type efficientlyMathematics – using mathematics to solve problems.Basic computer skillsTotal RewardsThis is a hourly position that is also eligible for short-term and/or long-term incentives as part of total compensation, which includes an hourly rate at $18.00Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.We offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.About UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.