BD Manager, Hospitality Design & Client Growth (Americas)

Cornell Hotel Society; Dallas (TX); Hybrid; USD 90,000 - 130,000; Full time

Job summary

WATG in Dallas, Texas, seeks a seasoned Business Development Manager to support the Americas team. You will help pursue new opportunities, manage client relationships, and implement CRM-driven strategies across markets and services.

The role requires strong organizational skills, experience with CRM and MS Office, and the ability to collaborate with marketing and project teams to win opportunities and expand the firm’s footprint.

Qualifications

• 8+ years of experience in business development and client services in the AEC industry or related professional services environment.
• Experience managing a CRM system.
• Proficiency with MS Office and Adobe Suite; InDesign preferred.
• Self-motivated, results-oriented, and able to work across multiple studios in a fast-paced environment.
• Excellent written, verbal, and presentation skills.
• Proven leadership and organizational effectiveness.
• Detail-oriented with high level of customer service to internal and external clients.

Responsibilities

• Work with Business Development to develop and implement strategies for winning business from target clients using CRM and internal resources.
• Assist with retention and enhancement of existing target clients and other key relationships; follow up on milestones.
• Support market research and analysis on key target clients, geographies, industries, and competitors.
• Create and maintain client relationship management plans and track upcoming actions.
• Identify and manage target client lists in CRM and ERP; track development activity.
• Contribute to redesign of the CRM to connect departments and improve data-informed decisions.
• Maintain preferred supplier and brand qualification lists for future opportunities.
• Prepare and distribute business development reports with key data points for leadership.
• Coordinate business development meetings across market segments and regions.
• Research new opportunities and track status and strategy for pursuits.
• Qualify leads and distribute opportunities to appropriate teams.

Skills

CRM experience

Excellent communication

Leadership

Organizational skills

Client services

Tools

MS Office

Adobe Suite

InDesign

Job description

WATG in Dallas, Texas, seeks a seasoned Business Development Manager to support the Americas team. You will help pursue new opportunities, manage client relationships, and implement CRM-driven strategies across markets and services.

The role requires strong organizational skills, experience with CRM and MS Office, and the ability to collaborate with marketing and project teams to win opportunities and expand the firm’s footprint.