Bay Host: Guest Experience Specialist

topgolf; Fort Worth (TX); Sur place; USD 17 000 - 28 000; Plein temps

Avantages offerts par ce poste

Free Play

Half-price food

Health insurance

Dental insurance

Vision insurance

401(k) plan

Well-being platform

Résumé du poste

Topgolf in Fort Worth, TX is hiring for front-of-house roles focused on delivering a fun, guest-centric experience. You will greet guests, take orders, and ensure clean, welcoming bays while assisting with bay setup and Topgolf technology navigation.

We value interpersonal skills, reliability, and the ability to work in a fast-paced environment. Availability to work evenings, weekends, and holidays is essential. Benefits include health and 401(k) options and more for eligible team members.

Qualifications

• Previous customer service experience in a hospitality or restaurant setting is preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Responsabilités

• Greet and welcome guests to the bays, providing information about Topgolf offerings.
• Take and deliver food and beverage orders to guests in a timely and accurate manner.
• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on how to use Topgolf technology.
• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
• Collaborate with other staff members to create a positive and memorable guest experience.
• Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
• Comply with safety and health regulations at all times.

Connaissances

Customer service

Interpersonal skills

Communication

Fast-paced environment

Attention to detail

Evening/weekend availability

Alcohol service eligibility

Description du poste

Topgolf in Fort Worth, TX is hiring for front-of-house roles focused on delivering a fun, guest-centric experience. You will greet guests, take orders, and ensure clean, welcoming bays while assisting with bay setup and Topgolf technology navigation.

We value interpersonal skills, reliability, and the ability to work in a fast-paced environment. Availability to work evenings, weekends, and holidays is essential. Benefits include health and 401(k) options and more for eligible team members.