Guest Experience & Golf Services Associate

Topgolf Payroll Services; Fort Worth (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free Play

Discounted food

Health benefits

401(k) match

Job summary

Topgolf in Fort Worth is seeking a friendly Guest Services Associate to welcome guests, manage check-in and reservations, and provide accurate information about games and promotions. You will assist with golf equipment and maintain a clean, organized venue.

The role emphasizes excellent customer service, teamwork, and the ability to handle basic reservations on a computer, with a focus on safety and guest satisfaction from arrival to play.

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Teamwork

Computer skills

Physical stamina

Job description

Topgolf in Fort Worth is seeking a friendly Guest Services Associate to welcome guests, manage check-in and reservations, and provide accurate information about games and promotions. You will assist with golf equipment and maintain a clean, organized venue.

The role emphasizes excellent customer service, teamwork, and the ability to handle basic reservations on a computer, with a focus on safety and guest satisfaction from arrival to play.