Bay Host: Energetic Guest Experience & Service

Topgolf; Austin (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Free Play

1/2 price food

Health insurance

Dental

Vision

401(k) team member match

Free mental well-being platform

Job summary

Topgolf Austin is hiring a guest service team member to greet guests, take orders, and ensure a clean, welcoming environment. You will assist with bay setup, demonstrate Topgolf technology, and resolve guest inquiries with professionalism.

The role emphasizes teamwork, high-energy service, and adherence to safety standards, with benefits including health options and retirement plan eligibility.

Qualifications

• Previous customer service experience in hospitality or restaurant settings preferred.
• Excellent interpersonal and communication skills.
• Able to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet guests and provide information about Topgolf offerings.
• Take and deliver food and beverage orders accurately and timely.
• Keep bay areas clean and organized; clear tables and pick up golf balls.
• Assist guests with bay setup and explain Topgolf technology.
• Handle guest inquiries and resolve issues professionally.
• Collaborate with staff to create a memorable guest experience.
• Uphold Topgolf Core Values: Fun, One Team, Excellence, Edgy Spirit, Caring.
• Comply with safety and health regulations.

Skills

Customer service

Interpersonal communication

Fast-paced work

Attention to detail

Legal alcohol-server age

Adaptability

Job description

Topgolf Austin is hiring a guest service team member to greet guests, take orders, and ensure a clean, welcoming environment. You will assist with bay setup, demonstrate Topgolf technology, and resolve guest inquiries with professionalism.

The role emphasizes teamwork, high-energy service, and adherence to safety standards, with benefits including health options and retirement plan eligibility.